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We know that reaching one customer is just as important as reaching millions.
Here, you’ll find answers to our most common questions and learn more about dbell products. Still have a burning question? We’re here to help.







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We’re here to help with all of your dbell products.
Get support by phone, chat or by submitting a support ticket.
We will do our best to be there for you.

Turn your doorbell into a home security system

Email Tech Support

Email Tech Support: Send Email

Call Tech Support

Tel: (905) 582-8755, Toll Free (800) 944-8218
Mon – Fri, 9am-9pm ET, Sat 10am-3pm, ET

Visit Service Centre

Make an appointment and visit our Service centre


Convenience and Peace of Mind

dbell Wi-Fi smart video doorbell brings convenience and peace of mind to just about everyone – this includes homeowners, business owners, even visitors. Providing security at your doorstep and the freedom to answer your door from anywhere using your smart phone or tablet.

Undetectable Night vision

IR-LED’s provide invisible night vision up to 10 meters or 32 ft. away.

Motion Detection Alarm

dbell app will send you an alert if someone is at your door regardless of whether or not they press the call button. You can also adjust the sensitivity control of your motion sensor using the app

Found a Bug ?

Please email us with the details, ideally with a screenshot. We will work with you to find out if it is a user error or a bug. Whatever it is, dbell team is with you to resolve the issue. We are not happy until you are.

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Quick Response

We’re happy to answer your questions. We respond to inquiries within next business day. We’re not satisfied until you are. Whether you want to call us or email us, our Tech Support is available Mon – Fri from 9 a.m. to 9 p.m. (ET), Sat 10 a.m. to 3 p.m.

Thank you

Get updates, tips, and how-to information on a range of development and topics. Read the latest dbell news and announcements.

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